Getting started: marketplace operators

The AI marketplace and use-case pipeline. What the role can do and a first-week path through the screens you will use.

For: Marketplace Operator · 1 min read

Go to the screen:Use-case pipeline Insights Feedback and wishlists Operating model Adoption and value

Your role on the platform

You run the marketplace and the use-case pipeline as a product: what gets built next, whether assets are being reused, and whether staff find what they need. You do not approve models; you make sure the right ones reach the people who can use them.

What you can do

Catalogue curation, collections and taxonomy
Business unit and publisher onboarding
Use-case intake, prioritisation and value tracking
Content quality and feedback handling

Your first week

1Day 1: review the Use-case pipeline. Check each idea has a sponsoring business unit and a sized value.
2Day 2: read Insights and the Adoption board to see which assets are reused across divisions and which are not.
3Day 3: read feedback and wishlists, and reply to the lowest-rated asset's owners.
4Day 4: look at the Operating model overview and the Workflow studio: the platform's own processes are designed there.
5Day 5: check the support tickets routed to you (asset quality, billing, feature requests).

Screens you will use most

Use-case pipeline Insights Feedback and wishlists Operating model Adoption and value

Who to ask

The Group AI Steering Committee for prioritisation calls; Group Finance for chargeback rates.